Video guides
Setting up for the first time
Watch a short walkthrough of setting up Gcina Indlu for the first time.
Prefer to read? The questions below cover adding workers and locations, clock-in and more, and you can email us any time.
Scanning items and the shopping list
A 45-second guide to the scan and shopping list features.
Prefer to read? See How do shopping alerts work? below.
Setting up tasks for multiple locations
Setting up tasks for several workers and locations is simple: first choose which days each worker is at which location, then add their tasks.
Prefer to read? See How do I set up tasks? below.
Frequently asked questions
How does automatic clock-in work?
Gcina Indlu offers three methods — your employer chooses which one applies to you.
Geofence: Your phone detects when it enters or leaves your employer's property using GPS. No action needed from you.
Home Wi-Fi: You are clocked in automatically when you open the app while connected to your employer's home network.
Manual: You tap the clock-in button yourself when you arrive.
Do workers need to create an account?
No. Workers connect to their employer using a personal invite link. There's no sign-up, no password, and no email address required on the worker's side. The app is also completely free for workers.
Can a worker be connected to more than one employer?
Yes. Workers can accept invite links from multiple employers and switch between them in the app. When you're near an employer's home, Gcina can switch to that employer's view automatically.
What happens if there's no internet connection?
Gcina Indlu is offline-first. Everything — tasks, clock-in, notes — is stored on the device and works without a connection. When the phone is back online, data syncs automatically between employer and worker. If the worker has access to your home Wi-Fi, they will never need to use their mobile data.
How do I add a worker?
In the employer app, go to the Workers tab and tap "Add worker". Enter their name and role, choose a clock-in method, and tap Share Invite Link. Send that link to your worker however you like — WhatsApp, SMS, email. They tap it, download the app, and are connected.
How do I set up tasks?
First, set when and where the worker works. Go to the Workers tab, tap the worker and tap Edit. Under "When do they work?" choose their days, then under "Where do they work?" choose their location. If they work at different locations on different days, choose the location for each day, then tap "Save changes".
Then add their tasks. On the worker's page, tap "+ Set up task list" (or "Manage tasks" if they already have some), then "+ Add task". Give the task a title, choose its location, how often it repeats (every day, weekly, every 2 weeks, monthly, once off or custom) and which day it's due, and tap "Add task".
If you only have one location, you can skip the location choices.
If you set a weekly, fortnightly or once-off task for a day the worker isn't there, or is at a different location, Gcina asks "Save anyway?" and tells you why, so a task doesn't quietly never get done.
How does the weekly view work?
The weekly view shows each day from Monday to Sunday with the tasks that are due. Use the arrows at the top to go back or forward a week, or tap "Back to this week".
A tick means done, an exclamation mark means it wasn't done, and an empty circle means it's still to do or coming up. A warning appears if a task falls on a day the worker isn't scheduled to work, or at a different location. Interval and monthly tasks show on the worker's next visit to that location rather than a day they aren't there.
Employers: tap "Weekly view" on the dashboard, or "View [worker]'s week" on a worker's Manage tasks page. You see every worker's tasks at every location. If you have more than one worker or location, use the buttons at the top to show just one worker or one location. Tap a task to edit it, and when you save you come straight back to the week.
Workers: tap "See my week" on the Tasks screen. You see your own tasks for each day and can tick off a task due today, or one that is still waiting from an earlier day. You can undo a tick you made today. If you are clocked in at a location, only that location's tasks can be ticked. Tasks for past days that have since come round again, and tasks for future days, can't be ticked. Tasks you did that weren't on your list show under the day you did them, marked "Extra task".
Pull down on the week to refresh it. Changes sync between both phones by themselves whenever the app is opened.
How do I add another home or location?
In the employer app, go to Settings, tap "Homes & locations", then tap "+ Add location". Give it a name, set where it is, and add its Wi-Fi network if you use Wi-Fi clock-in. Each location can have its own workers, tasks and schedule. Once you have more than one, tap a location name at the top of your dashboard to see just that property.
How do I assign a worker to a location?
Go to the Workers tab, tap the worker's name, then tap Edit. Choose the locations they work at and the days they work at each one. A worker can be assigned to more than one location.
How do shopping alerts work?
When something runs out, the worker opens the Scan tab and scans its barcode, then sets how many to buy and taps "Report it". The first time an item is scanned, they can give it a name and, if they like, take a photo so you know exactly what it is.
You'll see a banner on your home screen, and the item appears under the Shop tab with the location it came from. Once you've bought it, tap "Bought" to clear it from the list.
How do I remove a worker?
Go to the Workers tab, tap the worker's name, and tap "Remove worker" at the bottom of their profile page. They will be deactivated and will no longer appear in your dashboard.
What's the difference between Basic and Premium?
Basic (R9.99/month) — everything you need for a household with up to 2 workers.
Premium (R49.99/month) — all Basic features plus unlimited workers. Ideal if you employ a cleaner, gardener, nanny, and more.
Both plans include a 1-month free trial.
How do I cancel my subscription?
Subscriptions are managed through the App Store or Google Play. To cancel, go to your device's subscription settings and cancel from there. Your access continues until the end of the current billing period.
How do I delete my account and data?
Employers: Open the app, go to Settings, scroll to the bottom, and tap Delete account. This permanently deletes your account and all associated data — workers, attendance records, tasks, shopping alerts, notes, and photos — from our servers. This action cannot be undone.
Workers: Worker data is held by your employer's account. To request deletion of your data, email us at support@gcinaindlu.co.za and we will process your request within 30 days.
No data is retained after deletion.
Is my data private?
Yes. Data is stored securely and only shared between the employer and the workers they have connected. We don't sell or share your data with third parties. See our Privacy Policy for full details.